Gibberations by Kiffin Gish...
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Sunday / November 16th / 2003
   
Three-pronged approach...

I am working on a winning concept for my company. It is called the "three-pronged" approach, and I firmly believe that this idea has much potential for creating business in the short term.

The "three-pronged" approach is based on the following question:

"What prevents e-business from getting maximum benefit from their data?”

The way of answering this question involves the following three components:

  1. Knowledge (lack of qualified personnel)

  2. Customer behavior (too much data)

  3. Technology (lack of technical resources)

Items one and two are covered by "professional services" and items two and three are covered by "advanced web products."

Three-pronged Approach
The Three-pronged Approach.

The whole system is supported by a framework upon which measurement leads to results and so-called "complete solutions" are defined and implemented through the proper analysis of these measured results.


~ Posted at 09:26 AM | Gishteq
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So far there are 6 comments.

I have one thing for you to consider as far as representation of the solution. I believe that it is highly important that the solution becomes a cycle, rather than a straight line series of steps. You helpe to solve the knowledge issue, uncover customer behavior utilizing technology which then helps you to solve OR creates more knowledge that will help you to uncover customer behavior and so on and so forth. Graphical representation are a strong idea. I think what you have here is great in describing the problems that you solve and what parts of your business solves them, but there might be a need for a stronger representation of how those problems get solved and thus perpetually benefit the company in terms of an ongoing cycle. Additionally, the more that you can prove that your consultation is involved in a cyclical business model, the more dependent your client will become of you. If it's just a straight line, what's to keep someone from dumping you after step three?

- Posted by Stu D. at November 21, 2003 03:00 PM

I like the recycle idea alot. Of course that is part of the idea, but for now I have been unable to add it into the diagram without making it overly complicated. Perhaps another dimension?

- Posted by Kiffin at November 21, 2003 03:31 PM

I Agree with the Cyclic approach Stu is describing.

The other dimension you seek is a constant refinement of business processes based on the insight you would provide for companies in their data (the cycle). If at some point in time such companies can aqcuire the hardware, more qualified personnel it also means they acquire more data simply because their customer base grows as they are making the right decisions on their data in terms of marketing, product development and sales strategies. If GishTeq keeps providing added value in this cycle such a company would invest in its core business. Not necceserily in acquiring personnel to do data analysis, as strengthening core business is the most vital part in their business processes. There ara a lot of study cases of big companies where for example Human Resource management stays outsourced such as payroll, retirement and benefit plans and they keep focussed on their core business. Might GishTeq run into a corporation that chooses to get people inhouse instead of choosing the outsourced strategy over time then all is not lost because you will have some very good business cases on your website in your portfolio.

- Posted by Sjef van Leeuwen at November 22, 2003 06:54 AM

Right on Sjef. Indeed, a model is by definition an approximation of the situation and is not meant to be a completely exhaustive description of every possible aspect which may or may not come into play in the (near) future. Otherwise, I would end up with something way too complicated for the customer. The poor guy would stare with large open eyes at the huge diagram I had plastered across the length of his meeting room wall and shake his head in confusion. I want to attract customers and NOT scare them away. However, using the creative power of recycling would be an advantage, something akin to reinvigorating the business processes and keeping them alive. The model should be extended to take the energy of the output and feed it back as part of the input, e.g. a regulating process.

- Posted by Kiffin at November 22, 2003 09:43 AM

Sure, you should just take the first sentence, not the whole thing in a diagram. (seriously)

But remember, chaos in data might result in a couple of questions but the first cycle of "metrics" performed by GishTeq will result in even more questions.

If a customer gets scared of something that is pretty generic such as improving core business than I don't forsee a long term relationship.

- Posted by Sjef van Leeuwen at November 22, 2003 05:39 PM

i dont know what will be my plans about biafra nigeria

- Posted by peter at November 28, 2003 09:09 PM

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"Old age is a flight of small cheeping birds skimming bare trees above a snow glaze..."  - - William Carlos Williams, To Waken an Old Lady.
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